Straight Answers
These are the questions we hear most from home and business owners across Tampa Bay. If yours isn't here, call or send a message — you'll get a real answer from the person who does the work.
There's no honest one-size-fits-all number — and we'd rather tell you that up front than quote a range that won't match your property. Cost depends on the equipment brand and grade, how many cameras or entry points you need, cable runs, your property's layout, and whether we're working with existing infrastructure.
So instead, we come out, walk the site with you, and put together a detailed written quote built around your needs and your budget — in plain language, so you know exactly what you're getting before we ever start. The visit and the quote are free, with zero obligation.
Anywhere from one day to about a week, depending on the type of install. A straightforward camera setup is usually done in a day; a full gate operator or multi-door access control project involves more site work. You'll get a realistic timeline in your quote before we start — no surprises mid-job.
Yes. We come to your property, walk it with you, listen to what you actually need, and give you an honest assessment and a written quote. No pressure, no obligation, no charge.
We're based in St. Petersburg, FL and work across Greater Tampa, St. Petersburg, Bradenton, Sarasota, and throughout Southwest Florida.
Yes — Ark Security Solutions, LLC is licensed and insured, and we hold current manufacturer certifications including CellGate (Platinum), DoorKing, Axis, Digital Watchdog, and TRENDnet. Every install is done to manufacturer spec, not just "good enough."
Every job is backed three ways: a 48-hour no-charge return visit if anything needs a touch-up after your walkthrough, a full year of coverage on our workmanship, and the manufacturer's warranty on your equipment.
The person you talk to on the phone. Ark is owner-operated — no call centers, no dispatchers, no crews of strangers. You get a seasoned technician with over a decade in the field who takes personal ownership of every system he touches, and who already knows your setup when you call back down the road.
Yes. Modern systems are built for it — cellular entry systems like CellGate let you see visitors and open your gate from an app anywhere in the world, and camera systems can stream live and recorded footage straight to your phone. We set it all up and walk you through it until you're comfortable running it yourself.
You're never locked in or out — every gate operator has a manual release, and battery backup options keep the gate running through shorter outages. In Florida we also strongly recommend surge protection, since lightning is the number one killer of gate control boards here. We cover all of this in your walkthrough, and there's a full storm-prep guide on our blog.
Both. We service and repair systems, and you can start a request any time through the Work Order page or by calling. When something comes up, you've got a tech who already knows your system — not a stranger starting from scratch.
Still have a question?
No call center, no runaround. Call or send a message and get a straight answer the same day.